Responsible Gaming

Casino Época is committed to being the very best online entertainment destination in the world. This means doing everything possible to give our players an enjoyable, responsible and safe gaming experience.

Casino Época fully supports responsible gaming and to ensure that you continue to enjoy safe and manageable play, please bear the following in mind:

  • Gambling should be seen as entertainment and not as a means to make money;
  • Keep track of the time and money you spend while gambling.

We have also implemented the following strict rules to ensure a responsible gaming environment:

Underage Gaming

Playing with us is restricted to persons over the age of 18, or the legal age of majority in their jurisdiction, whichever is greater.

Player Self-Exclusion

If you are concerned about your gambling behaviour, you may choose to lock your gaming account. During this time, we will also take all reasonable steps to ensure you do not receive any promotional material.

Cooling Off

Should you wish to temporarily exclude yourself from our Casino, please contact support directly and state exactly how long you want to be excluded for. Please note: the minimum 'Cooling Off' period is 24 hours and the maximum period is 6 months. 

Self exclusion

If you would like to self exclude yourself from our Casino, please contact support and state how long you would like to be excluded for. Please note: the minimum 'Self Exclusion' period is 6 months.

If you want to request a deposit limit, please contact us and an operator will deal with your request. The decrease of deposit limits are available per day, per week and per month. Your requests shall be dealt with timeously by an operator. Increases in previously decreased deposit limit requests shall only be effective after 24 hours.

Deposit Limits

Players also have the option of adjusting their maximum deposit limits at any time.

To change your deposit limits or to request exclusion, please contact our 24/7 Support Team.

We also Recommend the Following Tips for Parents

  • Do not leave your computer unattended when your casino software is running and you are logged in.
  • Password-protect your casino programmes.
  • Do not allow persons under 18 to participate in any gambling activity.
  • Keep your casino account number and credit card(s) out of the reach of children.
  • Do not save passwords onto your computer. Write them down instead.
  • Limit the amount of time your children spend online and make use of software to prevent your children from accessing inappropriate material.

For more information on responsible gambling, please visit the responsible gambling site.

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Know the facts: www.responsiblegambling.org | www.gamblersanonymous.org

Bayton Ltd (C41970) and Baytree Ltd (C74699), members of the CityViews Group, are Maltese registered companies registered at Villa Seminia, 8, Sir Temi Zammit Avenue, Ta XBiex XBX1011. Bayton Ltd is licensed under the Malta Gaming Authority, license number: MGA/CL1/376/2007 (issued 30th December 2014). Baytree Ltd is licensed by the Kahnawake Gaming Commission, license number: 00812 (issued 3rd August 2016).